This is a personal blog on the auction site eBay. I have been screwed over by them many times and just wanted to post on it. I’m sure many of you also have had the same experience if you’ve been a seller or buyer on eBay.
1. Horrible feedback loop
There is no way to really get around negative feedback, you can’t really fight it even if it’s the competition. The guys at eBay don’t really care or put that much effort into finding out why.
2. Stupid rules
In the last 12 hours of an auction you can’t change images. A potential buyer emailed me to notify me that I had put the wrong picture on the auction page. There was no bid but because there were only 10 hours left, I couldn’t change the picture, and what do you know, no sale.
3. Fake buyers
No more negative feedback for bogus buyers, meaning that buyers who don’t pay for their winning bids cannot be penalized by the seller. This too destroys the entire feedback system.
4. Fees, fees and more fees
EBay’s sale commission is a good chunk plus you have to pay for every listing detail practically. Subtitle: $.50, picture: $.25, bold title: $1, etc.
6. Refunds suck.
Someone can buy your item using PayPal, receive the item, and then lie and say that it was not shipped. PayPal will then refund them the entire purchase amount.
Everything relies on shipping. The postal service once lost a small expensive package I sold; the buyer had not pay for insurance. So I had to wait for weeks to find out what happened, and then reimburse the item from my pocket!
9. Terrible customer service
If you have a problem with a sale or purchase, you have to go through bots and finally days later receive a humans actual help.